Terms & Conditions

Before you confirm a rental, we agree the vehicle, dates, price, refundable deposit, included mileage, insurance package, pickup and return details with you. The binding conditions are in the rental agreement. This page states the facts that apply at Masons so you can plan the drive before you book.

Refundable deposit

The deposit differs by car, and its amount is on the car page. You pay it at handover by card block, bank transfer or cash. After the car is returned, we return the deposit within 72 hours. Only 2,000 CZK stays blocked for 30 days to cover possible fines.

Insurance

The price includes third-party liability and comprehensive cover with an excess (typically 5%, minimum 10,000 CZK). The excess can be reduced to 0% for a surcharge. The package you pick also changes the deposit — 100 / 50 / 25 % of the car's full deposit.

Included kilometres

The standard limit is 110 km per day. It can be upgraded to 200 or 500 km per day. Each extra kilometre is charged at that car's rate, shown on the car page.

Leaving Czechia

By default the rental applies within Czechia. Leaving the country is allowed only with prior written consent, decided case by case, and a surcharge for extended insurance. Consent may be limited to countries, routes and dates. Vignettes and tolls are always at the customer's expense.

Fuel

Return the car with the same fuel level as at pickup. We record the level on the handover protocol. A shortfall is charged at the actual refuel cost. We do not publish a fixed handling fee on this page; the rental agreement states how a shortfall is billed.

Late return

Rental length is charged in 24-hour periods from the pickup time. Pickup at 10:00 and return at 10:00 the next day is one day. A late return past the grace period (default 30 minutes) starts a new charged day. Confirm the return time when you book.

Fines and tolls

Traffic fines, parking tickets, vignettes and tolls during the rental are the customer's responsibility. We pass official notices to the named driver on the contract. To cover possible fines, 2,000 CZK of the deposit stays blocked for 30 days. The rest is returned within 72 hours after the car is returned.

Ask for the current full terms before booking at info@masons.cz.

Common questions

What is the refundable deposit?

The deposit is set for each car. You will find the amount on the car page. You pay it at handover by card block, bank transfer or cash. We return it within 72 hours after the car is returned. 2,000 CZK stays blocked for 30 days to cover possible fines.

Can I take the car abroad?

Leaving the country is allowed only with written consent and a surcharge for extended insurance. By default the rental applies within Czechia. Roadside help in Czechia is ÚAMK.

What insurance is included?

The price includes third-party liability and comprehensive cover with an excess (typically 5%, minimum 10,000 CZK). The excess can be reduced to 0% for a surcharge.

How many kilometres are included?

The standard limit is 110 km/day. It can be upgraded to 200 km/day or 500 km/day. Each extra kilometre is charged at that car's rate.

What fuel level should I return the car with?

Return the car with the same fuel level as at pickup. We record the level on the handover protocol. A shortfall is charged at the actual refuel cost.

What if I return the car late?

The rental is billed in 24-hour periods from pickup. A late return past the 30-minute grace period starts a new charged day. Confirm the return time when you book.

Who pays fines and tolls during the rental?

Traffic fines, parking tickets, vignettes and tolls during the rental are the customer's responsibility. We pass official notices to the named driver on the contract. We return the deposit within 72 hours after the car is returned. 2,000 CZK stays blocked for 30 days to cover possible fines.